If InfraNest asks you to set a new password before letting you continue, don't worry — nothing is wrong with your account. This happens when your workspace's security policy requires it.
#Overview
- Your password may have expired based on your workspace's rotation schedule.
- An administrator may have required a reset, often after a security review or a possible exposure.
- You may have been given a temporary password that needs to be replaced now.
#Change your password
- Enter your current password.
- Choose a new password that meets the rules shown on screen — these cover length and whether a mix of characters is required.
- Select Save. You'll continue straight into InfraNest — there's no separate sign-in step.
#Tips
- Longer is better than complicated. A passphrase made of a few unrelated words is stronger and easier to type than a short, scrambled one.
- Don't reuse a password from another service.
- Consider a password manager, especially if your workspace rotates passwords often.
TipA password manager makes it easy to generate and store a strong, unique password without having to remember it yourself.
#Troubleshooting
- "Must be different" — this means you've used this password before. Policies usually block reusing a recent password, so choose a new one.
- It doesn't meet the rules — check the requirements listed on the screen. The most commonly missed one is minimum length.
- You've tried too many times — sign-in attempts are rate-limited for security. Wait a few minutes and try again.
NoteIf you don't know your current password, sign out and use Forgot password instead. This sends a reset link to your verified email address.
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