Add your own logo, colour and sender name to the emails and status pages InfraNest sends on your behalf, so the people you support see your brand — not ours. This is for organization admins on a plan that includes white-label branding.
Overview
- Set your Logo, Accent colour and Sender name once, and they apply to alerts, domain notices and status-page updates sent on your behalf.
- A preview on the same screen shows how an alert email will look before you save anything.
- Security-related emails (password resets, sign-in codes, invoices, and similar) always come from InfraNest, in InfraNest's colours, no matter how your brand is set — this keeps the emails that protect your account easy to recognise.
Upload a logo
- Go to Settings, then Team, then open Brand.
- Select Upload logo.
- Choose a PNG, JPG, WebP or SVG file up to 2 MB. A wide logo works better than a square icon, since it sits in a header bar.
- Check the preview to see how it looks in an alert email.
- Select Save changes.
Set an accent colour
- On the Brand screen, find the Accent colour field.
- Enter the colour as six hex characters, for example
#7C3AED. - Check the swatch next to the field to confirm it matches what you typed.
- Select Save changes.
Set a sender name
- On the Brand screen, find the Sender name field.
- Enter the name you want recipients to see in their inbox — usually your company name.
- Leave it empty if you'd rather keep InfraNest's default name.
- Select Save changes.
Remove your logo
- On the Brand screen, select Remove next to your uploaded logo.
- This works even if your plan no longer includes branding.
NoteThe email address your messages come from never changes — only the name beside it is yours. Sending from your own domain through our mail servers would look suspicious to inboxes and could land your messages in spam.
TipIf your plan doesn't include white-label branding, the fields still show so you can preview the upgrade, but they'll appear as Not included in your plan. Any branding you saved earlier is kept and comes back automatically if you upgrade again.
Tips
- Status pages can have their own logo. If a page has uploaded one, it's used first; otherwise it falls back to your organisation's logo, then to InfraNest's.
- If you work through a partner, their branding is used anywhere you haven't set your own.
- Changes only apply to emails sent after you save — anything already sent keeps its original look.
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