Let visitors subscribe to your status page for updates, and post announcements to keep everyone informed. This is for anyone managing a status page who wants to keep their audience in the loop without extra emails or messages.
Overview
- Visitors can subscribe by email to get notified about incidents and updates.
- You control whether subscriber notifications are on or off.
- You can post announcements to share maintenance notices or general messages outside of a formal incident.
- You can view and manage your subscriber list at any time.
Turn on subscriber notifications
- Open your status page settings.
- Find the Subscriber email notifications setting.
- Select Yes, enable subscriptions to allow visitors to sign up and receive email updates.
- Select Save changes to apply the update.
Manage subscribers
- Go to your status page settings.
- Look for the list of subscribers.
- If there are no subscribers yet, you'll see No subscribers yet.
- To remove everyone from the list, select Remove all.
NoteSubscribers only receive emails automatically if Subscriber email notifications is turned on.
Post an announcement
- Go to your status page settings and find the Announcements section.
- Select New announcement.
- Write your message — this can be a maintenance notice, an incident summary, or a general update.
- Optionally set Show from and Show until dates to control when the announcement appears.
- Select Save to publish it to your public page.
To make changes later, select Edit announcement, or select Delete announcement to remove it. If you haven't created one yet, you'll see No announcements on the page.
TipAnnouncements are a fast way to communicate with visitors without waiting to open a formal incident.
Troubleshooting
- If subscribers say they aren't receiving emails, check that Subscriber email notifications is set to Yes, enable subscriptions.
- If an announcement isn't showing on the public page, check its Show from and Show until dates to make sure it's currently active.
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